Who we are

Ortech, Inc. is a company based out of Sacramento, California within the United States of America. We are committed in protecting your privacy and personal information. The Privacy Policy describes how Ortech, Inc. processes your personal information and data.

 

What personal data we collect and why we collect it

We may collect and store different kinds of personal information about you such as: Identity, Contact, Profile, Transaction and Technical Data. All of these would consist of: Fist and last name, company name, username and password. Billing and delivery address along with your email and telephone numbers. Purchases or orders that was made by you along with surveys or feedback. The IP address, login data, time zone setting and location, browser plug-in types and versions, platform or operating systems and other technology devices that was used to access the website.

Contact forms

When you create an account or place an online order along with RFQs through our website we receive most of your personal information directly from you. We use your personal information to register you as a new customer, responding to your inquiries, requesting surveys, processing and delivering your order. Managing and collecting payments, fees and charges. Providing you with notice of changes to your order, customer service and providing terms of service. We do not use the information submitted through them for marketing purposes.

Cookies

We use cookies on our website: to recognize your identity of when you return to our website and strict security to prevent spam enabling you to log into secure areas.

Who we share your data with

Ortech, Inc. does not disclose your personal information to anyone that are outside of the company unless it is necessary to fulfill an order. We limit access to your personal information only on what is needed to perform the existing contract

How long we retain your data

We will retain your personal information 2 to 5 years or as necessary to fulfill the purposes of accounting, legal or reporting requirements. We maintain appropriate technical and organizational security to protect your personal information. 

What rights you have over your data

You have the right to access the personal information that we have on file about you. We will need to verify your identity in order to search for your personal information. You have the right to make any corrections with us if the information about you is inaccurate. You have the right to erasure in removing personal data from orders on request through our website. You have the right to restrict, object, transfer or file a complaint about the processing of your personal information with Ortech, Inc. You have the right to non-discrimination in exercising the CCPA rights and the right to limit the use and disclosure of the sensitive personal information collected from you if you are a California resident or if your business is operated in the state of California.

How we protect your data

Ortech, Inc. have implemented procedures to deal with any data breach affecting your personal information and will notify you if such incidents occur. We have appropriate technical and organizations to protect your personal information from any unlawful usage.

How may you contact us

If you have any questions about this Privacy Policy, you may contact us any time by email at: info@ortechceramics.com or by phone: 916-549-9696.